The luxury is undeniable. A smooth ride, exquisite leather interior, top-shelf accessories, and integrated technology make Mercedes one of the most luxurious rides on the roadway. It’s something to be enjoyed and savored. However, if you’re unfortunate enough to have purchased a Mercedes that has chronic mechanical and electrical problems, then your next phone call might need to be to a Mercedes lemon law attorney.
It’s true that Mercedes-Benz is known for its exquisite German engineering. That’s perhaps why it’s doubly frustrating if you got stuck with a lemon. Your expectations were so high, and you are deeply disappointed. But there is a legal remedy. Rather than repeatedly taking your vehicle back to the dealership in hopes of a repair that lasts, you could have Mercedes-Benz replace or repurchase the defective vehicle.
To learn more about your legal options, contact a Mercedes lemon law attorney at Neale & Fhima at (888) 407-2955 and we can discuss your next steps. We offer free consultations and can answer any questions you may have.
Mercedes Lemon Law Provides a Solution
Under the Song-Beverly Consumer Warranty Act, if you purchase a defective Mercedes in California, you are legally entitled to a refund, or the vehicle can be replaced at the manufacturer’s cost. At Neale & Fhima, we fight Mercedes-Benz to enforce the lemon law rights of our clients who purchased defective luxury automobiles. California’s Mercedes lemon law applies to both new and used cars, though you must have certain types of vehicle warranties to be protected.
A “lemon” is a car, SUV or other vehicle that has never really worked since the day you bought it. Whether it’s electrical and computer malfunctions, drive-train flaws, defective brakes or many other problems, these Mercedes lemons continue to function incorrectly no matter how many times the dealership tries to fix them. To determine whether you have a Mercedes lemon law claim, check to see whether your vehicle repair visits occurred while the vehicle was under Mercedes’ warranty. If they were, you probably have a claim. If you own a used vehicle, then you will need one of three specific warranties to have a Mercedes lemon law claim. These warranties are discussed in greater detail in a separate section below.
Is Your Mercedes a Lemon?
Mercedes lemon law in California stipulates that your vehicle must have “nonconformities,” which are defined as any defect or malfunction that substantially impairs the vehicle was that is covered by Mercedes’ warranty. Nonconformities compromise the use, value or safety of the vehicle. With our skill and experience in lemon law claims, our attorneys at Neale Fhima can explain the ins and outs of nonconformities in greater detail. The law requires that you make a “reasonable number of attempts” to get your new vehicle repaired before taking legal action, so save your work orders and repair receipts to prove that you attempted to have your Mercedes repaired. Find out more in: Do You Have a Lemon?
If you do meet the criteria of a Mercedes lemon, then you can file a lawsuit asking the manufacturer to honor its commitment to quality and replace or repurchase the defective Mercedes. California has one of the most extensive lemon laws in the nation to ensure consumer protection. Find out more in: What to Do if You Have a Lemon.
For help in determining whether your vehicle meets the legal requirements of a lemon, call an experienced and skilled Mercedes lemon law lawyer at (888) 407-2955. We can answer your questions and talk about what steps to take next.
How Does a Mercedes Lemon Law Buyback Work?
If your attorney proves that your Mercedes is a lemon and you made reasonable attempts to get the vehicle repaired, then the manufacturer can be forced to buy back your vehicle, replace it, or pay you a monetary settlement. The process starts by filing a claim against Mercedes. One of our Mercedes lemon law attorneys at Neale & Fhima can do this on your behalf. Find out more in: The Lemon Law Claims Process.
When it comes to consumer rights, knowledge is power. Here are some important rules governing the lemon law claims process that every Mercedes owner should know:
- The lemon law applies to vehicles that are purchased or leased.
- A successful Mercedes lemon law claim entitles vehicle owners/lessees to their choice of remedy: a replacement vehicle; a refund (buyback); or, in some cases, a cash settlement.
- To qualify for Mercedes lemon law protection, the vehicle’s mechanical or electrical problems must be covered by a valid Mercedes warranty at the time of the first repair attempt.
Because factory warranties are transferable, used cars may qualify under California’s lemon law. The statute of limitations under California’s Lemon Law is four years, so don’t delay. If you have purchased or leased a Mercedes lemon, start collecting copies of your repair bills and call a Mercedes lemon law attorney at (888) 407-2955 right away.
Will Mercedes Buy Back My Car?
Yes, as long as you meet the requirements set down in the California Lemon Law. You can’t ask Mercedes to buy back your vehicle just because you don’t like the color or because you found a different model you like better. The vehicle must have a defect that includes nonconformities, which are problems that affect the use and safety of the car or SUV.
This doesn’t mean that the vehicle defects have to be life-threatening or wildly expensive to qualify, it simply means that the defects are substantial enough to affect its use, value or safety. You also have to make a reasonable number of attempts to get your Mercedes fixed.
Mercedes Buyback and Used Cars
Some used cars are covered under California’s Lemon Law, depending on whether they have a warranty. If you bought the car “as is,” then the law likely does not apply. But if you have one of three specific warranties, then you may be protected. These warranties include:
Transferred New Car Warranty
As a buyer of a recent model used Mercedes, you may have a copy of the manufacturer’s new-car warranty. When a titled Mercedes is sold to a new owner and the vehicle is still under its original Mercedes-Benz warranty period, the warranty protections transfer to you for the duration of that period.
Certified Pre-Owned (CPO) Warranty
“Certified Pre-Owned” Mercedes vehicles have more protections than typical used cars. Only authorized Mercedes dealerships can sell CPOs, so if you bought your Mercedes elsewhere, this warranty will not apply to you. Certified Pre-Owned means that these used cars have been inspected by Mercedes, repaired and resold, and therefore they come with a CPO warranty.
Lemon Law Buyback Warranty
If you buy a used Mercedes that was once a lemon (but Mercedes-Benz repaired it and resold it), then you should have received a “lemon law buyback warranty.” Mercedes is required by law to provide new owners of these buyback lemons a 12-month/12,000-mile warranty covering the lemon’s defect.
Call a Mercedes Lemon Law Attorney Today
Disappointment aside, it may be time to pursue a legal remedy and move on with life. If you’ve been stuck with a Mercedes lemon, contact a Mercedes lemon law attorney to fight for your rights and secure a replacement vehicle or a Mercedes buyback. At Neale & Fhima, our years of lemon law experience can work in your favor and expeditiously solve your difficulty. Let us work hard for you. Contact us today at (888) 407-2955 and we’ll get started on your case right away.